Dublin Airport DUB+ Welcomes Moscow Service

Dublin Airport Welcomes New Moscow Service

Dublin Airport DUB+ Welcomes Moscow Service

Dublin Airport welcomes the announcement from Aeroflot at it is to operate a new service between Dublin and the Russian capital, Moscow.

The daily year-round service will operate from October 28, 2018.

“We are delighted to welcome Aeroflot back to Dublin Airport with this direct connection to Moscow. The new service will further boost trade and tourism between Ireland and Russia,” said Dublin Airport Managing Director Vincent Harrison.

Vitaly Saveliev, Chief Executive of Aeroflot, said: “Today Aeroflot ranks as a leading global carrier and we continue to expand our international route network. This winter we will open new routes as well as increasing flight frequencies to popular destinations. We are pleased to offer travellers new international destinations as well as additional flights to popular tourist destinations, thus expanding travel options with Aeroflot for both business and leisure travellers.”

“About 42,000 passengers travelled between Dublin and Moscow last year on indirect flights so I have no doubt this new direct route will very popular in both directions,” Mr Harrison added.

Aeroflot will operate its new daily service with an Airbus A320 aircraft.

Flights will depart Moscow Sheremetyevo at 19.20 and arrive in Dublin at 20.45. The return flight will depart Dublin at 21.45 and arrive in Moscow Sheremetyevo at 05.00.

Aeroflot previously operated a Dublin to Moscow service between 1987 and 2003. The airline is Russia’s flagship carrier serving 146 destinations in 52 countries.

So far this year, more than 21.2 million passengers have travelled through Dublin Airport, which is a 6% increase over the same period last year. More than 1.2 million additional passengers have been welcomed during the first seven months of the year.

Dublin Airport has flights to 195 destinations in 42 countries, operated by 56 airlines.

9th October 2018


Dublin Airport DUB+ WestJet Calgary

Dublin Airport Welcomes New WestJet Service To Calgary

Dublin Airport DUB+ WestJet Calgary

Dublin Airport welcomes today’s announcement by Canadian airline WestJet that it will launch a new direct Dublin-Calgary service next summer.

The new route will operate three days per week with a Boeing Dreamliner 787 aircraft and will be the only direct scheduled service between the two cities. WestJet’s new Calgary service will also offer potential onward connections to 24 destinations including Vancouver and Las Vegas.

“It’s great to see yet another Canadian destination added to the growing Dublin Airport network, and to see WestJet expand its operations in Ireland.” said Dublin Airport Managing Director Vincent Harrison. “Calgary, which has about the population as Dublin, is a youthful vibrant city, and is also a natural base for exploring the breath-taking Canadian Rockies,” Mr Harrison added.

“Today’s announcement marks the start of another exciting chapter in the history of WestJet,” said Ed Sims, WestJet President and CEO. “As the only airline flying non-stop between Dublin and Calgary, Canada we are extremely proud to make this connection so that family, friends and business travellers alike can benefit from WestJet’s enhanced presence in Ireland. We look forward to welcoming our Irish guests on board our new WestJet Dreamliner in 2019.”

Mr Harrison said Dublin Airport would work closely with WestJet to promote the new route and to grow passenger numbers and trade and tourism links between the two cities. Already, about 21,000 people per year travel between Dublin and Calgary on indirect air services.

WestJet, which is Canada’s second largest airline, is headquartered in Calgary and operates about 725 daily flights to 105 destinations. Last year it carried more than 24 million passengers. Dublin was WestJet’s first ever transatlantic destination, as the airline launched its Dublin-St John’s Newfoundland service in the summer of 2014.

The new Dublin-Calgary route will operate from Dublin three times per week on Sunday, Monday, and Thursday. Flights will depart at 13:45 and arrive in Calgary at 15:05. The return flights will depart Calgary on Saturday, Sunday, and Wednesday at 20:45 and arrive in Dublin at 11:38 the following day.

All flights will operate on WestJet’s new 787-9 aircraft, featuring 320 seats in a three-class configuration, including Business, Premium Economy, and Economy sections.

Calgary will be one of six Canadian destinations served directly from Dublin Airport next summer; joining Toronto, Montréal, Vancouver, St John’s and Hamilton, Ontario. Dublin Airport will also have direct services to 18 destinations in the United States next year as part of its largest ever transatlantic offering.

Calgary, which hosted the Winter Olympics in 1988, is Canada’s fourth largest city. It was recently named the fourth “most liveable” city in the world by The Economist magazine and has a thriving restaurant and entertainment scene. Calgary is located just one hour’s drive from Banff National Park in the Rockies and is also home to the Calgary Stampede, which is the largest outdoor event in the world attracting more than one million people to the city every summer.

Ireland and Canada have strong and enduring cultural and business links. About 14% of Canada’s population is of Irish descent and more than 70 Canadian firms have businesses in Ireland, employing a total of more than 13,000 people.

Almost 24.2 million passengers have travelled through Dublin Airport in the first nine months of the year, a 6% increase when compared to the same period last year. Dublin Airport has welcomed an extra 1.4 million passengers in the first nine months of the year.

10th October 2018


Dublin Airport DUB+ Sept Record

New September Record As Dublin Airport Welcomes 2.9 Million Passengers

Dublin Airport DUB+ Sept Record

More than 2.9 million passengers passed through Dublin Airport last month, a 7% increase on last year, making it the busiest September in the airport’s 78-year history.

Passenger numbers to and from continental Europe increased by 8% with almost 1.6 million passengers travelling to and from European destinations during the month. Just over, 821,000 passengers travelled to and from UK destinations in September, which was a 1% increase over the same period last year.

Transatlantic traffic to North America increased by 13% in September, as almost 426,000 passengers travelled on this route sector last month.

Almost 90,000 passengers travelled to the Middle East, North Africa and Asia Pacific region, an increase of 18% when compared to last year. The number of passengers taking domestic flights increased by 24%, with more than 9,300 people travelling on domestic routes last month.

So far this year, the number of passengers using Dublin Airport as a hub to connect to other destinations has increased by 18%, with almost 1.4 million passengers connecting at the airport between January and September.

In total, almost 24.2 million passengers have travelled through Dublin Airport in the first nine months of the year, a 6% increase when compared to the same period last year. Dublin Airport has welcomed an extra 1.4 million passengers in the first nine months of the year.

9th October 2018


Dublin Airport DUB+ Ryanair Bordeaux

Ryanair Announce Dublin-Bordeaux Summer Route

Dublin Airport DUB+ Ryanair Bordeaux

Dublin Airport welcomes the announcement from Ryanair that it is to operate a twice-weekly service to Bordeaux next summer.

The airline’s new route will operate from April as part of their summer schedule.

Welcoming the new service, Dublin Airport Managing Director Vincent Harrison said: “We are delighted to see Ryanair’s route network go from strength to strength at Dublin Airport. Bordeaux is a wonderful region in France famous for its cuisine, wine and history and I have no doubt it will be a popular destination next summer.”

So far this year, more than 21.2 million passengers have travelled through Dublin Airport, which is a 6% increase over the same period last year. More than 1.2 million additional passengers have been welcomed during the first seven months of the year.

Dublin Airport has flights to 195 destinations in 42 countries, operated by 56 airlines.

4th October 2018


Dublin Airport DUB+ Platinum Services Shortlisted

Platinum Services Shortlisted For Two Global Awards

Dublin Airport DUB+ Platinum Services Shortlisted

Dublin Airport’s specialised VIP facility, Platinum Services has been shortlisted in two categories in this year’s International Customer Experience Awards.

The International Customer Experience Awards recognise outstanding customer experience worldwide in a wide range of business areas. Platinum Services has been shortlisted in both the Customer Experience Team and the Business Change or Transformation categories.

Dublin Airport Managing Director Vincent Harrison said “it is an immense honour for Dublin Airport to be shortlisted for such a major international award as it showcases the tremendous job that the Platinum Services team does for its customers”.

He added: “we are passionate about putting our customers at the heart of everything we do, and our Platinum Services team take great pride in delivering an outstanding customer experience every time”.

Platinum Services is a specialised VIP facility that is available 24/7. Located in a discreet area beside Terminal 1 with a dedicated private entrance and car park, customers can relax and avail of a seamless, personalised arrivals and departures service which includes a private check-in and security screening process, a dedicated private suite with complimentary food and beverages, and a chauffeur service to and from the aircraft.

The Customer Experience Team category in the awards acknowledges the team that has identified and responded to an opportunity resulting in a significant impact on the customer experience and the organisation. The Business Change or Transformation category recognises an organisation that has placed its focussed on a particular area of the customer experience which has led to sustainable change or transformation within the company.

This year’s winners of the International Customer Experience Awards will be announced at an event in Amsterdam on November 20.

So far this year, more than 18 million passengers have travelled through Dublin Airport, which is a 6% increase over the same period last year. More than one million additional passengers have been welcomed during the first seven months of the year.

Dublin Airport has flights to 195 destinations in 42 countries, operated by 56 airlines.

25th September 2018


Dublin Airport DUB+ Welcomes AL expansion

Dublin Airport Welcomes Aer Lingus Transatlantic Expansion

Dublin Airport DUB+ Welcomes AL expansion

Dublin Airport welcomes the announcement from Aer Lingus that it is to launch new direct services to Minneapolis-St. Paul, Minnesota and Montreal, Canada next summer.

Aer Lingus will operate both routes daily with a Boeing 757 aircraft to Minneapolis-St. Paul commencing on July 8 and Montreal with a new Airbus A321 long-range aircraft from August 8, 2019.

Welcoming the Aer Lingus announcement, Dublin Airport Managing Director Vincent Harrison said he was delighted to see Aer Lingus route network go from strength to strength. “Minneapolis-St. Paul is Aer Lingus’ 14th transatlantic route from Dublin Airport and its 11th new transatlantic route in the past five years. Montreal will be the airline’s second destination to Canada from Dublin and will mean it will operate 15 North American routes from Dublin next year.”

He continued “We have been working closely with Aer Lingus since 2014 to grow its North American business and build a substantial transfer business. These new services to Minneapolis and Montreal will both have significant onward connections from Dublin to cities in Britain and continental Europe.”

Aer Lingus Chief Executive Stephen Kavanagh said he was “pleased” to announce two new transatlantic routes from Dublin. He added that “these destinations each have a rich heritage, vibrant culture and much to offer visitors travelling for business or leisure”.

Transatlantic connectivity from Dublin has grown rapidly over the past five years, with passenger numbers up 82% from 1.7 million in 2012 to 3.5 million last year.

According to Mr Harrison “Dublin Airport’s transatlantic traffic is up a further 17% this year due to three new routes and expansions of some existing services. Dublin is now the sixth largest airport in Europe for transatlantic flights”.

This summer, 10 airlines are operating a total of 446 flights per week to and from Dublin Airport to 20 North American destinations, which equates to an average of 64 transatlantic flights daily.

The expansion in North American connectivity at Dublin Airport is underpinning significant growth in visitor numbers. According to recent data from Tourism Ireland, visitor numbers from North America to the Republic of Ireland increased by 10.7% in the first six months of this year, while North American visitor spending was up by 28%.

25th September 2018


Dublin Airport DUB+ Car Parking Tags

Dublin Airport Car Parking Tags Initiative

Dublin Airport DUB+ Car Parking Tags

Last year about 4,000 customers of Dublin Airport’s long-term car parks forgot where they had parked their car and needed help to find their vehicle.

To help customers remember where they parked, Dublin Airport has introduced a simple initiative of a colour coded luggage tag, which includes space to fill in the zone and row where the car is parked.

The tags are colour coded to represent the airport’s three long-term car parks and are located at the shuttle bus stops in the red, green and blue car parks.

daa Chief Communications Officer Paul O’Kane said  “we have almost 19,000 long term car parking spaces and, on average our car park team receives 11 calls per day from customers who have forgotten where they have parked their car”.

He added: “Some passengers are in a heightened state of excitement or anxiety trying to remember everything before they travel so it’s perhaps understandable that they forget where they have parked their car by the time they have returned to Dublin Airport.”

“As a consequence, our car park colleagues came up with a simple solution to help our customers remember where they have parked. All they have to do is pick up the coloured coded luggage tag at the bus stop in the car park and note down the zone and row where they have parked. Even if customers don’t take the tags, it encourages them to remember where they have parked and maybe take a note or a picture on their phone.” 

Customers that use the award-winning Dublin Airport app can also photo-tag where they have parked their car.

He further added: “We had a very positive reaction to this initiative, the simplicity of this has really appealed to our customers”.

Image above: Car park luggage tags located at all long term car parks to help customers remember where they have parked.

13th September 2018


Dublin Airport DUB+ Tap launches double daily to Lisbon

TAP To Launch Double Daily Dublin-Lisbon Service

Dublin Airport DUB+ Tap launches double daily to Lisbon

Portuguese airline TAP is to launch a new double daily service between Dublin and Lisbon from next summer.

The new route will bring additional choice for passengers travelling between Dublin and Lisbon and will also offer convenient onward connectivity to South America and other locations via TAP’s global network.

“We’re delighted to welcome TAP back to Dublin Airport after an absence of more than a decade” said Dublin Airport Managing Director Vincent Harrison. He added: “We look forward to working closely with TAP to promote this new service”.

TAP Chief Executive, Antonoaldo Neves, said the new Dublin service was part of an expansion programme that was “another step in the path of strong strategic growth that the company has been going through in recent years and will continue to develop”.

Lisbon is one of Europe’s most popular city break destinations, with a historic city centre, cool nightlife and 290 days of sunshine per year.

Dublin-Lisbon is already a strong market for Dublin Airport with about 276,000 passengers taking flights between two capital cities in the 12 months to the end of June.

There is also a strong market for onward connections to South America from Dublin Airport. There is a significant Brazilian community in Ireland with more than 10,000 Brazilians living in the Republic of Ireland, according to the 2016 census. Last year, about 152,000 people travelled from Dublin on connecting flights to destinations that are served via the TAP network.

TAP will operate two flights per day from Dublin to Lisbon starting on 1st April, 2019. The new route will be operated by either an Airbus 319 aircraft or an Airbus 320 with capacity for up to 144 passengers.

TAP is part of the Star Alliance which operates a fleet of 88 aircraft and carried 14.2 million passengers last year.

TAP’s new service to Lisbon is the fourth new route to be announced for Dublin Airport for 2019. American Airlines will operate a new Dallas service, Norwegian is adding Hamilton Ontario to its network from Dublin and Ryanair will have a new double daily service to London Southend Airport.

13th September 2018


Dublin Airport DUB+ World Routes Marketing Awards 2018

Dublin Airport ‘Highly Commended’ in World Routes Marketing Awards

Dublin Airport DUB+ World Routes Marketing Awards 2018

Dublin Airport has been awarded ‘Highly Commended’ in the prestigious World Routes Marketing Awards 2018 at a ceremony this evening in Guangzhou, China.

Dublin Airport was shortlisted in the 20-50 million passenger category alongside Athens International Airport, Brussels Airport, Copenhagen Airport and Oslo Airport with Brussels Airport, taking the award for the category as well as the overall ‘Grand Prix’ winner prize for 2018.

The World Routes Marketing Awards are widely regarded as the most valuable awards in the industry. Dublin Airport has won the award twice in the last five years, most recently in 2016 and now adds, the ‘Highly Commended’ award for 2018 to its record.

The awards, which are divided into four categories based on airport size, give the airline community the opportunity to vote for the airport they believe has provided them with the best overall marketing services. The winners are then decided by a judging panel of industry experts and senior airline figures.

We would like to take this opportunity again, to extend our gratitude to all our airline partners who took the time to nominate us for this prestigious award.

The World Routes Marketing Awards took place this evening during the World Routes conference in Guangzhou, China.

Pictured above accepting the award from Dublin Airport; Cormac O’ Connell, Stephen O’ Reilly, Michelle Reilly, Brian Gallagher, Edel Redmond, David Ward, Jon Woolf and Vincent Harrison

17th September 2018


Best of luck to the Dublin Airport team in China for World Routes 2018

Best of luck to the team from Dublin Airport who are in Guangzhou, China for the annual World Routes conference.

Dublin Airport has been shortlisted for the fifth year in a row for a World Routes Marketing Award, which are widely regarded as the most valuable awards in the industry. The prestigious award has been won by Dublin Airport in the last five years, most recently in 2016.

The awards are divided into four categories based on airport size and give the airline community the opportunity to vote for the airport they believe has provided them with the best overall marketing services.

Dublin Airport is shortlisted in the 20-50 million passenger category alongside Athens International Airport, Brussels Airport, Copenhagen Airport and Oslo Airport.

Taking place on Monday, 17 September during the conference, the winners of the World Routes Marketing awards are decided by a judging panel of industry experts and senior airline figures.

We would once again, like to take this opportunity to extend our gratitude to all our airline partners who took the time to nominate us for this prestigious award.

Pictured above at Dublin Airport; Michelle Reilly, David Ward, Louise Bannon, Brian Gallagher, Jon Wolfe, Barry Barker, Edel Redmond, Cormac O’ Connell, Mairead Mc Nally and Stephen O’ Reilly.

14th September 2018